Publications
Proceedings, refereed
A Survey on the Perception of Opportunities and Limitations of Generative AI in the Public Sector
In 2nd World Conference on Information Systems for Business Management (ISBM 2023). Springer, 2023.Status: Accepted
A Survey on the Perception of Opportunities and Limitations of Generative AI in the Public Sector
Recent breakthroughs in Artificial Intelligence (AI) have increased the interest in applications of AI in general and Generative AI in particular. This interest is manifest in public debate on the promise and limitations of AI in various sectors, but also on the risks of relying upon such technology. However, little is known about the interest in and perceptions of Generative AI among Information Technology (IT) professionals likely to take responsibility for developing and implementing AI-based solutions in the public sector. We present findings from a survey we developed (with help from ChatGPT) and conducted among IT practitioners in the Norwegian public sector. Through this survey, we investigated how opportunities and limitations of the use Generative AI were perceived and understood. We found ambivalent attitudes: while the interest in Generative AI is high, the level of perceived knowledge is low; there is considerable optimism about the value of AI, but an equivalent level of concern about threats this technology represents; and although respondents suspected AI had helped generate the survey, they found the survey questions relevant and fully context-oriented. These findings provide background and context for further research into the adoption of AI and help practitioners establish a baseline for efforts to build and manage AI-based solutions in public institutions.
| Afilliation | Software Engineering |
| Project(s) | Department of IT Management, EDOS: Effective Digitalization of Public Sector |
| Publication Type | Proceedings, refereed |
| Year of Publication | 2023 |
| Conference Name | 2nd World Conference on Information Systems for Business Management (ISBM 2023) |
| Date Published | 09/2023 |
| Publisher | Springer |
| Keywords | artificial intelligence, ChatGPT, Digitalization, Generative AI, Public sector, survey |
Leif is a PhD student at SimulaMet within EDOS.
His field of research is leadership in digital transformations.
Leif has a long career as a management consultant in the public and private sectors, in Norway and the US. He has an MBA from Columbia University Graduate School of Business and a BSc from San Francisco State University in Business Administration/Computer Information Systems. He is also a part time graduate student at the Norwegian Institute of Philology working toward a MA in classical languages.
Leif grew up in Norway, Canada, and Austria, most of his professional career was in the US. He is interested in cooking, history, media criticism, photography, genealogy, and various other subjects that catch his fancy. Is a proud father of twins who suddenly grew up.
A Survey on the Use and Effects of Goal Hierarchies in Digitalization Efforts
In Portland International Conference on Management of Engineering and Technology: Managing Technology, Engineering and Manufacturing for a Sustainable World (PICMET 2023). IEEE, 2023.Status: Published
A Survey on the Use and Effects of Goal Hierarchies in Digitalization Efforts
Digitalization has become a primary goal for organizations. Successfully adopting the digital context both in daily operations and in business management and strategy entails great benefits at different levels (organizational, economic, social, environmental...). Thus, it is very important that practitioners have clear conceptions of the goals in this regard and that those goals are “alive” in organizations.
For this reason, in this study we present a survey that we performed among practitioners related to the management of Information Technology (IT) from both the private and public sectors in Norway. Through this survey we have tried to find out how organizations understand and translate the current context of digitalization from different goal levels. For that, we asked respondents to relate to one of three goal hierarchies: A) a classical governance approach; B) an organizational tier approach; and C) an effects-based approach.
Among the results obtained we found that the first two are the most used and the goal achievement is slightly higher for the classical governance approach than for the organizational tier approach. Likewise, we identified that while top level management has a good understanding of the goals, this understanding deteriorates as one moves down the organizational hierarchy.
| Afilliation | Software Engineering |
| Project(s) | Department of IT Management, EDOS: Effective Digitalization of Public Sector |
| Publication Type | Proceedings, refereed |
| Year of Publication | 2023 |
| Conference Name | Portland International Conference on Management of Engineering and Technology: Managing Technology, Engineering and Manufacturing for a Sustainable World (PICMET 2023) |
| Date Published | 07/2023 |
| Publisher | IEEE |
| Keywords | Digitalization, information technology, Management, strategy, sustainability |
Leif is a PhD student at SimulaMet within EDOS.
His field of research is leadership in digital transformations.
Leif has a long career as a management consultant in the public and private sectors, in Norway and the US. He has an MBA from Columbia University Graduate School of Business and a BSc from San Francisco State University in Business Administration/Computer Information Systems. He is also a part time graduate student at the Norwegian Institute of Philology working toward a MA in classical languages.
Leif grew up in Norway, Canada, and Austria, most of his professional career was in the US. He is interested in cooking, history, media criticism, photography, genealogy, and various other subjects that catch his fancy. Is a proud father of twins who suddenly grew up.
An Overview of the Understanding and Use of Assessment Methods in Benefits Management
In 25th IEEE International Conference on Business Informatics (CBI 2023). IEEE, 2023.Status: Published
An Overview of the Understanding and Use of Assessment Methods in Benefits Management
Evidence suggests that benefits management is critical for enabling greater value and for enhancing the positive impact of programs, projects, and portfolios. However, many organizations only focus their efforts on identifying the intended benefits, without conducting a proper follow-up through ongoing assessment or evaluation to ensure benefits realization. For this reason, this study aims to obtain an overview of the actual use of the assessment methods in benefits management, through a compilation and analysis of the literature following the Systematic Mapping Study methodology. The results and findings obtained show a significant gap in the interplay between the fields of assessment methods and benefits management. Based on this, we suggest opportunities for improvement, such as developing audit guides and frameworks for enhancing the monitoring of the benefits, strengthening the focus on external benefits of organizations, and for adapting benefits assessment to the changed perceptions of intended benefits, in line with continuous improvement.
| Afilliation | Software Engineering |
| Project(s) | Department of IT Management, EDOS: Effective Digitalization of Public Sector |
| Publication Type | Proceedings, refereed |
| Year of Publication | 2023 |
| Conference Name | 25th IEEE International Conference on Business Informatics (CBI 2023) |
| Date Published | 06/2023 |
| Publisher | IEEE |
| ISBN Number | 979-8-3503-1515-8 |
| Keywords | Assessment, benefits management, Literature Analysis, Literature Review, Project Management |
| DOI | 10.1109/CBI58679.2023.10187441 |
Designing and Testing a Mobile App to Fight Child, Early, and Forced Marriage in Developing Countries
In 14th Scandinavian Conference of Information Systems (SCIS 2023), 2023.Status: Accepted
Designing and Testing a Mobile App to Fight Child, Early, and Forced Marriage in Developing Countries
Child marriage is still a severe issue in developing countries. Among the strategies that work most to fight it, is empowering girls with information combined with the education of parents and community. As smartphones are more accessible year after year in developing countries, we want to investigate how a mobile app could effectively fight child marriage and which characteristics such an app should have. The research was organized into three main phases. The first phase was focused on 4 expert semi-structured interviews to understand if an app could be a good solution to help in fighting child marriage. The second and third phases were based on a case study with young girls in the Democratic Republic of the Congo. The second phase had focus groups with 26 girls to test and improve the requi- sites of the app, and the third phase had a questionnaire that 14 girls had to fill out after trying the app. The study shows that girls in developing countries have access to smartphones, and most can use the developed app satisfactorily and that it is worth continuing to study this problem as an app could be a new instrument to use alongside traditional tools.
| Afilliation | Software Engineering |
| Project(s) | Department of IT Management, EDOS: Effective Digitalization of Public Sector |
| Publication Type | Proceedings, refereed |
| Year of Publication | 2023 |
| Conference Name | 14th Scandinavian Conference of Information Systems (SCIS 2023) |
| Keywords | Child Marriage, Developing Countries, Digital Illiterate Users, ICT4D, Low-Literate Users, Mobile App |
Gender Equality in Information Technology Processes: A Systematic Mapping Study
In Future of Information and Communication Conference (FICC 2023). Vol. 652. Lecture Notes in Networks and Systems: Springer, 2023.Status: Published
Gender Equality in Information Technology Processes: A Systematic Mapping Study
Information Technology (IT) plays a key role in the world we live in. As such, its relation to the 17 Sustainable Development Goals (SDGs) stated by the United Nations to improve lives and health of the people and the planet is inexorable. In particular, the SDG 5 aims to enforce gender equality and states 9 Targets that drive the actions to achieve such goal. The lack of women within IT has been a concern for several years. In this context, the objective of this study is to get an overview of the state of the art on gender equality in IT processes. To do so, we conducted a Systematic Mapping Study to investigate the addressed Targets, challenges, and potential best practices that have been put forward so far. The results we have obtained demonstrate the novelty of this field, as well as a set of opportunities and challenges that currently exist in this regard, such as the lack of best practices to address gender equality in IT processes and the need to develop proposals that solve this problem. All of this can be used as a starting point to identify open issues that help to promote research on this field and promote and enhance best practices towards a more socially sustainable basis for gender equality in and by IT.
| Afilliation | Software Engineering |
| Project(s) | Department of IT Management, EDOS: Effective Digitalization of Public Sector |
| Publication Type | Proceedings, refereed |
| Year of Publication | 2023 |
| Conference Name | Future of Information and Communication Conference (FICC 2023) |
| Volume | 652 |
| Pagination | 310–327 |
| Date Published | 03/2023 |
| Publisher | Springer |
| Place Published | Lecture Notes in Networks and Systems |
| ISBN Number | 978-3-031-28072-6 |
| Keywords | Gender Equality, information technology, Processes, sustainability, Systematic Mapping Study |
| DOI | 10.1007/978-3-031-28073-3_22 |
Talk, keynote
Compartiendo Experiencias de Internacionalización (Sharing Experiences of Internationalization)
In Universidad Tecnológica de Xicotepec de Juárez (UTXJ), Xicotepec de Juárez, Mexico, 2023.Status: Published
Compartiendo Experiencias de Internacionalización (Sharing Experiences of Internationalization)
| Afilliation | Software Engineering |
| Project(s) | Department of IT Management, EDOS: Effective Digitalization of Public Sector |
| Publication Type | Talk, keynote |
| Year of Publication | 2023 |
| Location of Talk | Universidad Tecnológica de Xicotepec de Juárez (UTXJ), Xicotepec de Juárez, Mexico |
| Date Published | 07/2023 |
Compartiendo Experiencias de Internacionalización (Sharing Experiences of Internationalization)
In Unidad Central del Valle del Cauca (UCEVA), Tuluá, Colombia, 2023.Status: Accepted
Compartiendo Experiencias de Internacionalización (Sharing Experiences of Internationalization)
| Afilliation | Software Engineering |
| Project(s) | Department of IT Management, EDOS: Effective Digitalization of Public Sector |
| Publication Type | Talk, keynote |
| Year of Publication | 2023 |
| Location of Talk | Unidad Central del Valle del Cauca (UCEVA), Tuluá, Colombia |
| Date Published | 09/2023 |
Present and Future of Green IT in Organizations
In Unidad Central del Valle del Cauca (UCEVA), Tuluá, Colombia, 2023.Status: Accepted
Present and Future of Green IT in Organizations
| Afilliation | Software Engineering |
| Project(s) | Department of IT Management, EDOS: Effective Digitalization of Public Sector |
| Publication Type | Talk, keynote |
| Year of Publication | 2023 |
| Location of Talk | Unidad Central del Valle del Cauca (UCEVA), Tuluá, Colombia |
| Date Published | 09/2023 |
Talks, invited
Métodos de Investigación en Ingeniería (Research Methods in Engineering)
In Universidad Tecnológica de Xicotepec de Juárez (UTXJ), Xicotepec de Juárez, Mexico, 2023.Status: Published
Métodos de Investigación en Ingeniería (Research Methods in Engineering)
| Afilliation | Software Engineering |
| Project(s) | Department of IT Management, EDOS: Effective Digitalization of Public Sector |
| Publication Type | Talks, invited |
| Year of Publication | 2023 |
| Location of Talk | Universidad Tecnológica de Xicotepec de Juárez (UTXJ), Xicotepec de Juárez, Mexico |
| Type of Talk | Seminar |
Métodos de Investigación en Ingeniería (Research Methods in Engineering)
In Unidad Central del Valle del Cauca (UCEVA), Tuluá, Colombia, 2023.Status: Accepted
Métodos de Investigación en Ingeniería (Research Methods in Engineering)
| Afilliation | Software Engineering |
| Project(s) | Department of IT Management, EDOS: Effective Digitalization of Public Sector |
| Publication Type | Talks, invited |
| Year of Publication | 2023 |
| Location of Talk | Unidad Central del Valle del Cauca (UCEVA), Tuluá, Colombia |
| Type of Talk | Seminar |
Talk, keynote
Compartiendo Experiencias de Internacionalización (Sharing Experiences of Internationalization)
In X Doctoral Conference of the University of Castilla-La Mancha (UCLM), Albacete, Spain, 2022.Status: Published
Compartiendo Experiencias de Internacionalización (Sharing Experiences of Internationalization)
| Afilliation | Software Engineering |
| Project(s) | Department of IT Management, EDOS: Effective Digitalization of Public Sector |
| Publication Type | Talk, keynote |
| Year of Publication | 2022 |
| Location of Talk | X Doctoral Conference of the University of Castilla-La Mancha (UCLM), Albacete, Spain |
| Date Published | 11/2022 |
Talks, invited
Impacto Social y Laboral del Doctorado (Social and Labor Impact of the Doctorate)
In X Doctoral Conference of the University of Castilla-La Mancha (UCLM), Albacete, Spain, 2022.Status: Published
Impacto Social y Laboral del Doctorado (Social and Labor Impact of the Doctorate)
| Afilliation | Software Engineering |
| Project(s) | Department of IT Management, EDOS: Effective Digitalization of Public Sector |
| Publication Type | Talks, invited |
| Year of Publication | 2022 |
| Location of Talk | X Doctoral Conference of the University of Castilla-La Mancha (UCLM), Albacete, Spain |
| Type of Talk | Panel |
Journal Article
State of Gender Equality in and by Artificial Intelligence
IADIS International Journal on Computer Science & Information Systems 17 (2022): 31-48.Status: Published
State of Gender Equality in and by Artificial Intelligence
When talking about sustainability, we usually think that it is only about safeguarding the environment; nothing is further from reality. Of course, the environment is a crucial component of sustainability and our survival, but it is important to recall that the society and the economy play important roles in this regard, and without the interconnection and development of these three perspectives it will not be possible to achieve sustainable progress. The Sustainable Development Goals (SDGs) established by the United Nations (UN) defend this idea and address the main challenges that humanity faces. One of these challenges is gender equality, which is identified in the perspective of social sustainability through SDG 5. Gender equality is a very complex and difficult challenge to address due to the great cultural diversity of our society. Thus, achieving this goal will require laying a solid foundation and working together by combining very different fields of knowledge. In this sense, Artificial Intelligence (AI) is one of the fields that is currently having the greatest impact and relevance for the development of new technologies and for the advancement of numerous areas. This growing evolution of AI demonstrates that its repercussions at the social level must be analyzed and addressed in such a way that AI becomes a positive asset for sustainability and, in this particular case, for gender equality.
For all these reasons, this study aims to analyze the current state of the art and collect the existing knowledge in the fields of AI and gender equality, by conducting a Systematic Mapping Study (SMS). The obtained results and findings have allowed us to identify the most relevant advances in this regard, as well as the gaps and drawbacks that currently exist and on which we must urgently focus to address gender equality both in and by AI. In the same way, these findings demonstrate the limited joint development of both fields, but also indicate an increase in the relevance and the number of proposals that these fields are receiving in recent years.
| Afilliation | Software Engineering |
| Project(s) | Department of IT Management, EDOS: Effective Digitalization of Public Sector |
| Publication Type | Journal Article |
| Year of Publication | 2022 |
| Journal | IADIS International Journal on Computer Science & Information Systems |
| Volume | 17 |
| Number | 2 |
| Pagination | 31-48 |
| Date Published | 12/2022 |
| Publisher | IADIS |
| ISSN | 1646-3692 |
| Keywords | artificial intelligence, Gender Equality, Literature Analysis, Literature Review, Social Sustainability |
| URL | https://www.iadisportal.org/ijcsis/papers/2022170203.pdf |